VegasMobile Privacy Policy

At Vegas Mobile, we take your privacy seriously and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit our website, use the VegasMobile casino app, or play through your vegas mobile casino login. VegasMobile Casino is operated by ProgressPlay Limited, a company registered in Malta (C58305), with its registered office at Soho Office 3A, Punchbowl Centre, Elia Zammit Street, St. Julians STJ3154, Malta. We are licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/231/2012, and licensed and regulated in Great Britain by the Gambling Commission under account number 39335.

Information We Collect

Here at VegasMobile, we explain how we collect data at every stage of your journey with us, from the moment you register through vegas mobile register to every session you play thereafter. We gather information directly from you, automatically through your use of our services, and occasionally from trusted third parties such as identity verification providers and payment processors.

• We collect your registration details, including your name, date of birth, address, email address and phone number.
• We gather financial information necessary to process your vegasmobile deposit and vegasmobile withdrawal requests, including payment method details.
• We record your gaming activity, including games played, stakes, wins and losses, to improve our services and meet our regulatory obligations.
• We collect technical data such as your IP address, device type, browser and operating system when you access our platform, including through the vegasmobile app or vegas mobile app.
• We may collect documentation submitted for identity and age verification purposes.

How We Use Your Information

Welcome to Vegas Mobile Casino, where we use your personal data for a range of legitimate purposes connected to running our services responsibly and lawfully. We use your information to verify your identity, process deposits and withdrawals, manage your account, and provide customer support through LiveChat, email or our contact form, available 24/7 in English.

• We use your data to manage your vegasmobile casino login and maintain the security of your account.
• We use your information to detect and prevent fraud, money laundering and underage gambling.
• We use your gaming history to apply responsible gambling tools, including deposit, loss, wager and session limits.
• We use your contact details to send account notifications, transaction confirmations and, where you have opted in, marketing communications about our vegasmobile casino bonus offers, vegasmobile free spins, vegasmobile promo code campaigns and vegasmobile bonus code offers.

Marketing Communications

At VegasMobile Casino, we only send you promotional material, such as details of a vegas mobile no deposit bonus or a vegas mobile casino no deposit bonus, if you have consented to receive marketing communications. You can withdraw this consent at any time through your account settings or by contacting our support team, and we will stop sending you promotional emails and notifications about vegas mobile bonus offers accordingly.

Cookies and Tracking Technologies

Our Vegas Mobile platform uses cookies and similar technologies to enhance your experience, remember your preferences, and analyse how you interact with our website and the vegasmobile casino app. Cookies help us recognise you when you return, streamline your vegas mobile login process, and personalise the content and offers we show you, including vegasmobile no deposit bonus promotions relevant to your play. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our website.

Sharing Your Information

Our VegasMobile library of services relies on select trusted partners to operate securely and efficiently, and we only share your data where necessary and permitted by law. Transaction services connected with your account are provided by Babaloo Limited, of 5 Secretary's Lane, Gibraltar, and your card statement may show ProgressPlay Limited, Babaloo Limited or Babaloo CASHOO.EU. Instant Bank Payment withdrawals are handled by Truelayer Limited. We may also share your information with:

• Regulatory bodies, including the Malta Gaming Authority and the UK Gambling Commission, where required by law.
• Payment processors and banking partners to facilitate your vegasmobile deposit and vegasmobile withdrawal transactions.
• Identity verification and fraud prevention providers.
• GamStop and other responsible gambling organisations, where you have chosen to self-exclude.
• Dispute resolution services, such as eCOGRA, in the event of an unresolved complaint.

We do not sell your personal data to third parties for their own marketing purposes.

Data Security

Join us at Vegas Mobile today knowing that we take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. All cashier transactions processed through our platform meet PCI compliance standards, and we use encryption and secure protocols to protect data transmitted between your device and our servers, whether you access our services via desktop, mobile browser, or the vegasmobile casino app on iOS or Android.

Data Retention

We at VegasMobile retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, accounting and reporting requirements. Where your account remains unused for 12 months, it is classified as dormant and may be subject to a monthly fee following 30 days' notice, in line with our terms and conditions. Even after your account is closed, we may retain certain records as required by gambling regulations and anti-money laundering laws.

Your Rights

At Vegas Mobile, we recognise and respect the data protection rights available to you under applicable law, including the UK General Data Protection Regulation. You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to our legal and regulatory retention obligations.
• Object to or restrict certain types of processing, including direct marketing.
• Request a copy of your data in a portable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, you can contact our support team, and we will respond in accordance with applicable data protection law.

Responsible Gambling and Your Data

We at VegasMobile guarantee that data relating to your gambling behaviour is used responsibly to support your wellbeing. We use account activity to offer tools such as deposit limits, loss limits, wager limits, session limits, reality checks, time-outs of 1 to 42 days, and self-exclusion periods ranging from 6 months to 5 years. If you register with GamStop, we will use this information to prevent further access to our services, and relevant data may be shared with our responsible gaming team at playerrelationship@instantgamessupport.com.

International Data Transfers

Choose Vegas Mobile - we're here for you wherever you play, and as part of operating an international platform, your data may be transferred to and processed in countries outside your country of residence, including Malta and Gibraltar. Where such transfers occur, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable law.

Children's Privacy

Our VegasMobile team does not knowingly collect personal data from anyone under the age of 18. Our services are strictly restricted to adults, and we carry out identity and age verification checks to prevent underage access to our casino, sports betting and live casino products.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We will post any updates on this page, and we encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our customer support team via LiveChat, available 24/7, or email us at customersupport@instantgamesupport.com. Complaints can be directed to complaints@instantgamesupport.com, and responsible gaming enquiries can be sent to playerrelationship@instantgamessupport.com. Disputes that cannot be resolved directly with us may be referred to eCOGRA, and this policy is governed by the laws of Malta, without prejudice to your right to pursue legal proceedings in the United Kingdom.