VegasMobile Terms and Conditions

Welcome to Vegas Mobile. These terms and conditions govern your use of our website, our mobile applications and all services we provide, including our casino games, live casino tables and sports betting products. By creating an account and using our services, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree with any part of this document, you must not use our website or our services.

Who We Are

Our website is owned and operated by ProgressPlay Limited, a company registered in Malta under company number C58305, with its registered office at Soho Office 3A, Punchbowl Centre, Elia Zammit Street, St. Julians STJ3154, Malta. We are licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/231/2012, issued on 16 April 2013, and we are licensed and regulated in Great Britain by the Gambling Commission under account number 39335. Our payment processing is handled by Babaloo Limited, of 5 Secretary's Lane, Gibraltar GX11 1AA, and your card or bank statement may display ProgressPlay Limited, Babaloo Limited or Babaloo CASHOO.EU. Instant Bank Payment withdrawals are processed by Truelayer Limited on our behalf.

Eligibility to Use Vegas Mobile Casino

We only offer our services to residents of the United Kingdom and Ireland who are at least 18 years old. Any territory that is not the United Kingdom is considered a Restricted Territory for the purposes of our sports and casino products, and we reserve the right to refuse registration, suspend or close any account that we believe originates from a restricted jurisdiction. Before you complete your vegasmobile register process, you must confirm that you are legally permitted to gamble in your country of residence and that all information you provide us is accurate and complete.

Account Registration

To play at Vegas Mobile Casino, you must create a personal account through our vegasmobile casino login page. We require you to provide truthful identification details, and we may ask for verification documents at any stage, including before your first withdrawal. Each player may hold only one account with us; we reserve the right to close duplicate accounts and void any related bonuses or winnings. Once registered, you can access our services through the vegas mobile login screen on desktop, or through our vegasmobile app and vegasmobile casino app, both of which are optimised for use on the move without requiring a download in your mobile browser.

Deposits and Withdrawals

We accept a range of payment methods, including Visa and Mastercard debit cards, PayPal, PayviaPhone, Apple Pay, Instant Bank Payments, PaySafeCard, Payz, Neteller, Skrill and Neosurf. Credit cards cannot be used for gambling transactions by customers in the UK and Ireland, including credit cards linked to an e-wallet. The minimum vegasmobile deposit is 10 GBP overall, though certain methods carry a higher threshold, such as 15 GBP for Neosurf and 20 GBP for Instant Bank Payment, Payz, Neteller and Skrill. All cashier transactions we process meet PCI compliance standards.

When you request a vegasmobile withdrawal, we generally return funds to the same method used for your deposit. Where that method cannot accept withdrawals, such as PayviaPhone, or is otherwise restricted, we will use an alternative available method. Minimum withdrawal amounts are 50 GBP, USD or EUR by wire transfer, and 2.50 GBP, USD or EUR for all other methods; a balance below this minimum can still be withdrawn in full if you contact our Customer Support team. We apply a processing fee of 1%, capped at 3 GBP per withdrawal, and we require at least one successful deposit before any withdrawal request can be made. Once submitted, a withdrawal request cannot be cancelled. Please note that Mastercard credit and debit card withdrawals are not available due to card issuer restrictions, and Visa card withdrawals may also be unavailable in certain countries for the same reason.

Bonuses and Promotions

At Vegas Mobile, we offer a Welcome Package of up to 1,000 GBP plus 100 free spins on selected slots, available to new players making a minimum deposit of 10 GBP. Our vegasmobile bonus terms require your real balance to be wagered first, with wagering calculated on bonus bets only. Bonus funds carry a 10x wagering requirement to be completed within 30 days, while free spin winnings carry a 10x wagering requirement within 7 days. We cap conversion at 50 GBP from bonus funds and 20 GBP from free spin winnings. Skrill and Neteller deposits are excluded from qualifying for our welcome offers.

Our promotions page also features recurring offers such as our Mystery Box, Trio of Fortune, and Midweek and Weekend Wheel of Spins, each activated using a specific vegasmobile promo code or vegasmobile bonus code. We encourage all players to check our promotions page regularly, as any advertised vegasmobile no deposit bonus, vegas mobile casino no deposit bonus or vegas mobile casino bonus offer is subject to change and will always carry its own specific terms. Only one bonus can be active on your account at any time; any further bonuses you qualify for will queue as Pending Bonuses. If you request a withdrawal before wagering requirements are met, we will remove any active or pending bonus funds from your account.

Our Games and Software

We provide access to more than 1,000 slot titles and thousands of casino games in total, sourced from leading studios including Games Global, Evolution, Light & Wonder, Spinomenal, Pragmatic Play, Microgaming and Eyecon, among others. Our vegasmobile live casino operates 24/7, offering roulette, blackjack, baccarat, Dragon Tiger and other live dealer tables streamed from professional studios. Our vegasmobile slots collection also includes progressive jackpot games with prize pools exceeding 1 million GBP. All games available through our platform, including our vegasmobile app, are provided by independent third-party suppliers, and we do not guarantee uninterrupted access to any specific title at any time.

Responsible Gambling

We are committed to supporting safer gambling and provide a range of tools to help you stay in control, including deposit, net deposit, wager, loss and session limits, reality checks, time-outs of between 1 and 42 days, and self-exclusion periods ranging from 6 months to 5 years. Reductions to any limit take effect immediately, while increases take 24 hours to apply. We enforce maximum slot stakes in line with UK regulation: 5 GBP per spin for players aged 25 and over, and 2 GBP per spin for players aged 18 to 24. Players registered with GamStop will be barred from using our services. If you have concerns about your gambling behaviour, our team can be reached at playerrelationship@instantgamessupport.com.

Customer Support and Complaints

Our support team is available 24 hours a day, every day of the year, through live chat, email and our contact form. You can reach us at customersupport@instantgamesupport.com for general enquiries, or complaints@instantgamesupport.com to raise a formal complaint. Should we be unable to resolve a dispute internally to your satisfaction, you may refer the matter to eCOGRA, our approved alternative dispute resolution provider.

Changes to These Terms

We may amend these terms and conditions from time to time to reflect changes in our services, regulatory requirements or business practices. We will notify you of material changes through our website or by email, and continued use of our services after such changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any updates.

Governing Law

These terms are governed by the laws of Malta, without prejudice to your right to pursue legal proceedings in the United Kingdom where applicable under Gambling Commission regulations. By using our website, our vegasmobile casino app or any of our services, you accept that Maltese law applies to your relationship with us, subject to your statutory rights as a UK or Irish resident.